return & exchange policy

Return & Exchange Policy

We want you to love every purchase from it's the melanin. If you’re not completely satisfied, we’re here to help.

 

✅ Returns

  • You may return unworn, unwashed items with tags still attached within 14 days of delivery for a refund or store credit.

  • Refunds will be issued to the original payment method once items are inspected. Please allow 5–7 business days for processing.

  • Items purchased on final sale or clearance are not eligible for return.

🔄 Exchanges

  • We offer free exchanges within 14 days of delivery. If you need a different size, color, or style, contact us and we’ll make it right.

  • Exchanges are subject to stock availability.

 

🚫 Non-Returnable Items

      For hygiene and quality reasons, the following items cannot be returned or exchanged:

  • Accessories (hats, beanies, scarves, socks, etc.)

  • Custom or personalized items

  • Clearance/Final sale items

📬 How to Start a Return or Exchange

  1. Email us at info@itsthemelanin.co with your order number and reason for return.

  2. We’ll send you a prepaid shipping label (U.S. orders only).

  3. Pack the item securely and drop it off at your nearest carrier location.

💡 Notes

  • Customers outside the U.S. are responsible for return shipping.

  • We are not responsible for lost or damaged returns in transit.

  • If an item arrives damaged or defective, please notify us within 48 hours of delivery for a free replacement.

at it’s the melanin, we believe that style is more than what you wear—it’s a reflection of who you are. our brand was created to celebrate culture, confidence, and individuality through pieces that make a statement without you having to say a word.

we started with one mission: to create apparel that empowers and inspires while still feeling fresh, versatile, and unapologetically bold. every design is more than fabric and ink—it’s a conversation starter, a confidence booster, and a reminder that you can show up authentically, every single day.

why no capital letters?

we break the rules on purpose. we don’t use capital letters because our culture, our voices, and our presence don’t need them to demand attention. lowercase is quiet confidence—it speaks volumes without shouting.


it’s our way of rewriting the narrative, showing up on our own terms, and proving that we don’t have to conform to be seen. no need to “capitalize” to matter. we already do.

what makes us different

culture at the core: every drop is inspired by real people, real stories, and the richness of melanin.

limited edition drops: we keep it fresh and exclusive—when it’s gone, it’s gone.

quality meets comfort: pieces designed to stand out but built to be worn day in, day out.

more than a brand

it’s the melanin isn’t just clothing—it’s a movement. it’s about embracing your roots, your glow, and your power. when you rock one of our pieces, you’re not just wearing a tee—you’re wearing pride, history, and a little reminder that your presence matters.

so whether you’re here for the culture, the fit, or the statement—you belong here. welcome to the family.

join the movement.